Refund policy
Return and Refund Policy
Print-on-Demand (POD) Products: Our physical products are handcrafted and custom-printed specifically for you at the moment you place your order. Because of this personalized process:
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We do not accept returns or exchanges for "change of mind."
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We do not offer refunds or exchanges for incorrect size selections. Please refer to our size charts carefully before purchasing.
Damaged, Defective, or Misprinted Items: We take pride in our quality, but if something goes wrong, we’ve got you covered! If you receive an item that is misprinted, damaged, or defective, please contact us via WhatsApp at: +966 54 969 0257 within 30 days of receiving the product.
To help us resolve the issue quickly, please include the following in your message:
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Order Number
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Product Name
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Clear Picture of the Product showing the issue
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Brief Description of the problem
Once verified, we will send you a free replacement or issue a full refund.
Packages Lost in Transit: If your package is lost and never arrives, all claims must be submitted no later than 30 days after the estimated delivery date. Once confirmed, we will ship a replacement order to you at no additional cost.
Wrong Address & Unclaimed Shipments:
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Wrong Address: If you provide an address that is considered insufficient or incorrect by the courier, the shipment will be returned to our facility. You will be responsible for the reshipment costs once we confirm the correct address with you.
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Unclaimed: Shipments that go unclaimed and are returned to us will also require you to cover the cost of reshipping the order.